Privacy Statement


Palletcentrale Groep BV (registered under the trade register number 50056077, hereinafter:

Palletcentrale’) and all affiliated companies within the group handle a strict privacy policy. We take privacy very seriously and treat personal data carefully and confidentially. This privacy statement indicates how we handle the data of our employees, website visitors, users of our web shop and business customers and relations.

Personal data is all data which is characteristic for an individual (also called the person concerned) or which can be traced back to an individual (natural person). There are many types of personal data. For example, name and address data but also a telephone number or information concerning race, religion or health.

Palletcentrale is controller in the sense of the General Data Protection Regulation (hereinafter: ‘GDPR‘). In that context Palletcentrale is responsible for the processing of personal data and determines how and for what purpose these personal data are processed.

We will subsequently explain in more detail which personal data we process, for which purposes, for how long and with whom we share personal data. It is also stated which rights the parties have and how they can exercise them.

Which personal data ARE PROCESSED and FOR how long?

We process personal data of below mentioned individuals:

  • Employees
  • Business relationships, such as suppliers and buyers / customers (insofar as they are natural persons).
  • Contacts of business relationships.
  • Visitors of our website.
  • Users of our webshop.We only process the personal data which are necessary for the purposes described below.

We strive to perform minimal data processing, which means that whenever possible we process less or no personal data and keep the personal data for no longer than necessary for the purposes of data processing mentioned below and in accordance with the statutory storage periods. The personal data will be destroyed after the expiry of the relevant storage periods.

We process the following personal data of the (natural) persons listed here below:


  • Name and address data, email address, telephone number, bank account number and other contact details.
  • Date of birth, age, gender
  • Curriculum vitae (cv), information about training, internships and work experience
  • Information about training and education and / or tests the involved person has taken himself or has taken through us.
  • Data about availability and leave.
  • Nationality, BSN, copy of identity card, possible work permit.
  • Other data related to employee, salary and absence registration.
  • Data related to the concerned person’s presentation (video, photo).

To the extent that we are legally obliged to store this data, the data will be destroyed after the statutory storage period has expired.

business relations and contacts

  • Name and address data (only for the business partner), email address, telephone number and other contact details.We are obliged to keep data relevant to our records during the legally prescribed storage periods. We will delete all other personal data on request after termination of the business relationship or after the contact person has left the business partner.

Website visitors

  • IP address and the data described under ‘business relationships and contacts’, provided that this information is submitted to us voluntarily via the website.

Webshop users

  • Name and address data, billing address, email address, payment details, telephone number;
  • IP address;
  • Cookies.

use of the personal data

We use the aforementioned personal data mainly to comply with our legal obligations and to be able to perform our services to our best ability. These services include the purchase and sale of new and used pallets and gitter boxes and the repair of pallets. We also use the personal data for the below mentioned purposes.

Personal data of employees

  • Registration and processing of hours worked in our salary system.
  • Engaging and maintaining of employee relationships with the person involved and performing the relevant administration, including the payment of wages.
  • Compliance with (re)integration obligations and compliance with an obligation (imposed by the government) to assist people who encounter a larger threshold to enter the labour market.
  • To promote your personal development and employability, including training, education and tests.
  • Request for personnel related subsidies.

Personal data related to business relations & contacts

  • Recording the agreement with the client, maintaining and complying with that agreement with the client and invoicing.
  • Establishment of the agreement with suppliers and advisors, the maintenance and compliance with that agreement with suppliers and advisers.

Website visitors

  • The IP address is not used as an individual (company) entry, but only to analyse the navigation, visited pages and ordered articles of our website in order to optimise the familiarity, functionality and content of our website and email newsletters.

Webshop users

  • Handling orders.
  • Handling questions asked via the contact form of the webshop.

Other reasons for processing of personal data

  • Compliance with laws and regulations, including identification, labour legislation, fiscal and social security legislation and fraud prevention. This also includes the necessary services that are provided to us by parties with specific expertise, such as tax consultants, accountants, legal advisers and advisors in the area of ​​quality promotion.
  • Approaching stakeholders with commercial offers, newsletters and promotional campaigns from Palletcentrale which may be of interest to them, only if they have registered for it.
  • For communication purposes.
  • Quality purposes such as certification.

On what basis do we process personal data?

To be able to process personal data there must be a basis. We process personal data based on the following:


  • Execution of an agreement with the person concerned;
  • Compliance with legal obligations (including tax regulations).
  • Consent from the person concerned to send marketing messages and use of visual material.
  • Legitimate interest, among other things when assessing employees on integrity, suitability and reliability, to develop quality systems and to have audits executed.

Business relations & contacts

  • Execution of an agreement with the person concerned;
  • Compliance with legal obligations (including tax regulations).
  • Data subject’s consent.

Website visitors

  • Execution of an agreement with the person concerned.
  • Data subject’s consent.

Webshop users


There may also be other situations in which we process personal data on the grounds of a legitimate interest of Palletcentrale (for example if necessary for the execution of our day-to-day operations).

If we process your personal data on the basis of a legal or contractual obligation or to execute an agreement with you, then it is important that you provide us with the requested information. In case you don’t, we will not be able to execute the agreement we have with you or you may be in violation.

If we process your personal data based on your consent, you have the right to revoke this consent at any time. From that moment on we will immediately stop processing these personal data.

Sharing of personal data

We only share the collected personal data with third parties in support of the aforementioned purposes or if this is legally required. To whom which personal data is provided depends on the situation.

Seconded, (temporary) employees and freelancers

We are required to provide personal data to competent authorities and institutions, such as:

  • Tax authorities, social insurance authorities and the labour inspection;
  • Health and Safety Service;
  • Advisors and other providers of expertise services, which we engage related to proper compliance with our legal obligations;
  • Other relevant government institutions and supervisors, such as the Dutch Data Protection Authority (DDPA).

Business relations & contacts

We are required to provide personal data to competent authorities and institutions, such as:

  • Tax Authorities
  • Advisors and other providers of expertise services, which we engage related to proper compliance with our legal obligations;
  • Other relevant government institutions and supervisors, such as the Dutch Data Protection Authority (DDPA).

Website visitors

  • The data collected via our website are exclusively used by Palletcentrale.

Webshop users

We ensure that, if necessary, agreements are made with involved third parties related to the data exchange’s requirements and specifically that the third party concerned also complies with the GDPR. The collected personal data will not be leased, rented, sold or otherwise made public than in the aforementioned ways. Without legal basis, we will not transfer data to a country outside the European Union.

Security of personal data

We believe that good security of your personal data is of high importance. We have taken technical and organisational measures to protect your personal data against (cyber) crime, destruction, loss or other unlawful processing. The measures taken meet at least the general requirements which are outlined for information security for an organisation such as ours. We periodically evaluate the executed measures and adjust them if necessary. If we use services from third parties, such as an IT supplier, we will make agreements about adequate security measures.

We ensure that employees do not have more access to or have more insight in the personal data then strictly required for the proper performance of their work.

Everyone who obtains access to the personal data processed by us and who does not already have a duty of confidentiality by virtue of a function, job title or statutory provision, agrees to sign an obligation of confidentiality.

Privacy rights of data subjects

Under the GDPR, you as a data subject have rights which you can claim versus organisations which process personal data. These are the following rights:

Right of inspection and / or rectification

With a request for inspection or rectification you can request which data we process from you, for which purposes, how we obtain these data and which storage periods we use. You can also request supplementation or correction of your personal data.

Right to restrict processing

If your personal data which we process should be incorrect, processed unlawfully, are no longer required or you object to the processing as described below, we will (temporarily) stop processing your personal data at your request or process them only in a limited way.

Right to remove

If your relationship with us has ended, you can ask us to delete your personal data, a request we always honour if the data processing is based solely on consent. In all other cases, we assess whether there are reasons for complete or partial data deletion, such as legal storage obligations.

Right to data transfer

If we process your personal data exclusively based on your consent or in the context of an agreement concluded with you, you have the right to request that we transfer this information to you or to a third party to be appointed by you. In the case of an agreement with you, such a transfer is only possible if the contract has ended with you. We would like to emphasize that data that we process on another basis, such as a legal obligation or legitimate interest, are not eligible for transfer.

Right to Object

If we process your personal data on the grounds of a legitimate interest of Palletcentrale (including for direct marketing or profiling), you can request us to stop it. We then assess whether we will comply with your request.

the right to file a complaint with the Dutch Data Protection Authority.

If you believe that we process your personal data in violation of the GDPR, you always have the right to file a complaint with the Dutch Data Protection Authority. Formalities regarding submitting such a complaint can be found on the website of the Dutch Data Protection Authority.

Changes to the privacy statement

Palletcentrale has the right to change the content of this privacy statement at any time without prior notice. Changes to the privacy statement are published on the Palletcentrale website. None of the provisions of the privacy statement is intended to establish any obligation or agreement between Palletcentrale and you as involved person.

Questions and contact

If you have any questions or comments about the processing of your personal data and this privacy statement or in connection with exercising the aforementioned rights, you can contact Palletcentrale via the following contact details:

Email address:

Telephone number: +31 168 357010

Postal address: Postbus 6090, 4780 LX Moerdijk